Occasionally, fixes to our online platform will require that you clear your cache and refresh your browser in order for you to see a change. To do so, follow the steps below based on your machine and browser type:
Chrome
Windows:
- Hold down Ctrl and click the Reload button
OR
- Hold down Ctrl and press F5
Mac:
- Hold down Shift and click the Reload button
OR
- Hold down Command, Shift and click the R key
Firefox
Windows:
- Hold down Ctrl, Shift and the R key
OR
- Hold down Ctrl and press F5
Mac:
- Hold down Command, Shift and the R key
OR
- Hold down Shift and press the reload button
Safari
Mac:
- Hold down the option and command key then press the E key
Internet Explorer
Windows:
- Hold the Control key, press the F5 key
OR
- Hold the Control key, click the Refresh button