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  1. SolidProfessor
  2. Commercial

Commercial

Manager

  • Getting Started with SolidProfessor for Managers
  • Admin Tools: Creating a New Member
  • Admin Tools: Removing Users from SolidProfessor Account
  • Admin Tools: Activating and Deactivating Members
  • Admin Tools: Adding Users to a Group
  • Admin: Changing a Learner's Permissions
See all 12 articles

Learner

  • Getting Started with SolidProfessor as a Learner
  • Groups: How to Locate and Complete Assignments
  • How to Earn a Technical Certificate
  • How to Locate Technical Certificates
  • Downloading the Updated SOLIDWORKS Add-In
  • Video Player Features and Settings
See all 9 articles

Known Issues

  • Known Issue: 'All Members' Table - 'Status' Column not Sorting
  • Known Issue: Prompted to Reset Password and Log In
  • Known Issue: Assignment Status
  • Known Issue: Technical Certificate Links
  • Known Issue: Technical Certificate Versions
  • Known Issue: SolidProfessor Lesson Links

Troubleshooting

  • Capture Console Errors for SolidProfessor Support (Chrome Browser)
  • Capture Console Errors for SolidProfessor Support (Microsoft Edge browser)
  • Capture Console Errors for SolidProfessor Support (Firefox browser)
  • Resetting Your Password
  • Clearing Your Browsers Cache and Cookies
  • Changing Your SolidProfessor Password

General

  • Admin: IT Checklist for SolidProfessor Implementation
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