Commercial

Manager

• Getting Started with SolidProfessor for Managers
• Admin Tools: Activating and Deactivating Members
• Admin Tools: Creating a New Member
• Admin Tools: Adding Users to a Group
• Admin: IT Checklist for SolidProfessor Implementation
• Admin Tools: Changing a Learner's Permissions

See all 19 articles

Learner

• Getting Started with SolidProfessor as a Learner
• Groups: How to Locate and Complete Assignments
• How to Earn a Technical Certificate
• How to Locate Technical Certificates
• Obtain a Free CSWA/CSWP Exam Voucher

General

• Video Player Features and Settings
• Share Feedback
• Switching Account View
• Changing Your SolidProfessor Password
• Introducing My Learning

Known Issues

• Known Issue: Prompted to Reset Password and Log In
• Known Issue: SolidProfessor Lesson Links
• Known Issue: Technical Certificate Links

Troubleshooting

• Capture Console Errors for SolidProfessor Support (Chrome Browser)
• Capture Console Errors for SolidProfessor Support (Microsoft Edge browser)
• Capture Console Errors for SolidProfessor Support (Firefox browser)
• Clearing Your Browsers Cache and Cookies

Portfolio

• Getting Started: Signing Up for a Portfolio
• Getting Started: Setting Up Your Portfolio
• Logging into your Account to access your Portfolio
• Adding an Overview to a Portfolio
• Adding Skills to Projects
• Adding Gallery Images to a Portfolio Project

See all 16 articles

Commercial Reporting

• How to Review Team Member View Statistics
• How to Find a Team Member's Test Results