Commercial

Manager

• Getting Started with SolidProfessor for Managers
• Admin Tools: Creating a New Member
• Admin Tools: Removing Users from SolidProfessor Account
• Admin Tools: Activating and Deactivating Members
• Admin Tools: Adding Users to a Group
• Admin: Changing a Learner's Permissions

See all 12 articles

Learner

• Getting Started with SolidProfessor as a Learner
• Groups: How to Locate and Complete Assignments
• How to Earn a Technical Certificate
• How to Locate Technical Certificates
• Downloading the Updated SOLIDWORKS Add-In
• Video Player Features and Settings

See all 9 articles

Known Issues

• Known Issue: 'All Members' Table - 'Status' Column not Sorting
• Known Issue: Prompted to Reset Password and Log In
• Known Issue: Assignment Status
• Known Issue: Technical Certificate Links
• Known Issue: Technical Certificate Versions
• Known Issue: SolidProfessor Lesson Links

Troubleshooting

• Capture Console Errors for SolidProfessor Support (Chrome Browser)
• Capture Console Errors for SolidProfessor Support (Microsoft Edge browser)
• Capture Console Errors for SolidProfessor Support (Firefox browser)
• Resetting Your Password
• Clearing Your Browsers Cache and Cookies
• Changing Your SolidProfessor Password

General

• Admin: IT Checklist for SolidProfessor Implementation